Head of Product

John Nguyen

With an amazing eye for detail, John is on the quest for perfection.

John serves as Head of Product at Labflow, where he leads product development and oversees the construction of core features tailored to client needs within the diagnostic industry. Working closely with engineers and client partners, he ensures the development of innovative solutions aimed at replacing outdated legacy systems. John is responsible for aligning project delivery with client requirements, proactively forecasting industry trends, and managing Labflow's product roadmap to add substantial value and address clients’ critical pain points. His approach focuses on not only solving current issues but also positioning Labflow for growth into new markets and expanding its reach within the health sector.

When asked 'what do you love most about your work with Labflow',

There is never a dull moment. Every moment is a joy when you are having fun ... and delivering IMPACT!

Prior to joining Labflow,

John’s career began in software engineering, where he accumulated extensive experience in both government and private sector projects. After completing his software and hardware engineering studies at RMIT, he joined Object Consulting, contributing to pivotal Victorian government projects, including the electronic conveyancing system. Later, as an independent contractor, John worked on the Victorian Government’s taxi management system during a period of significant industry disruption. Moving to TouchCorp, he led teams developing SaaS solutions for companies such as Optus, focusing on prepaid mobile services. His career trajectory shifted dramatically when AfterPay enlisted TouchCorp to build its initial payment infrastructure, and John became integral in developing Afterpay’s payment solutions. He moved into product management, taking ownership of Afterpay’s payment systems as the company scaled internationally, ultimately managing significant P&L responsibilities for payments across Australia, the US, and Europe.

Outside of work,

John is passionate about Formula 1, with a particular interest in the technological and operational intricacies behind the sport. John immerses himself in the thrill of Formula 1 from home, using an advanced simulator setup that provides him with the chance to refine his racing skills and experience a taste of his F1 dreams in action. The remainder of John’s free time is occupied as an “Uber driver” for his two sons, aged 16 and 11, chauffeuring them to various social activities, tennis training, and competitions.

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